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Introduction
VOIP.com offer multiple payment plans and phone packages, including their PC software phone, a home phone and a mobile phone package. VOIP.com have a good foothold in the VOIP market, and not only for new users. They are known for attracting customers of other providers by offering more lucrative packages.
Customer testimonials of VOIP.Com
Let's start with a very recent review given by the VOIP.com users .
One of them testified that VOIP.com is one of the highest recommended companies to work with. He tells us that he had called up VOIP.com to set up his home network, and they not only provided the VOIP service, but also helped him in the whole process of building the network .
I came across another costumer who was glad to have VOIP.com as a provider. This customer had the same phone number for 32 years, which he did not want to lose, and simultaneously wanted to switch to new technology. Voip.com solved his problem: they gave him a temporary number and digitized his old number within two weeks. They had set up a LINKSYS router that runs outside the box without disturbing the main computer system. He says the voice quality and all other features are satisfactory, and he will not be switching to another provider in near future.
Some costumers, however, were not satisfied with the service; a customer claimed VOIP.com seems to have the worst customer service: "It took more than two months to get my system going without any help from VOIP.com. They don't even care to read your e-mails, especially when you have a problem described in it; you keep on getting the same mail in reply for all the problems. If you try to call them - believe me, nothing is more arduous than trying to get their attention over the phone, they keep you holding the line for almost more than half an hour ."
Other customers also had complains regarding the long bills even after disconnecting the service. Some said the voice quality was poor, and a few users had some technical problems that were not attended properly.
VOIP.com provides a complete VOIP package like the other companies reviewed here, so if you plan on testing a VOIP product for yourself, VOIP.com is worth a try. let me know what your impressions are. I wish you a problem-free service .
VOIP.Com Website
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